Exciting news! We have been acknowledged as one of the top ten care firms in the East Midlands. You can check out the coverage in our local newspaper, Worksop Guardian, by clicking here.
I've been with this service for many years, and I can honestly say that everyone connected with them does their best. I'm on my own, and I now consider them family. I've never been turned down on any of my requests.
A R (Client)
Love the ladies and all the care they give me.
Margaret W (Client)
The care my mum has received from Sherwood Prime has been outstanding, from coming into the house until the time they leave, they make Mum feel very special. Personal care is done with care and dignity for my mum. All the staff are very friendly and always make sure Mum is cared for like they would their own family.
Clair W (Daughter of Client)
My mum has been a service user with Sherwood Prime Care since before Covid. At first, this was for showering help. In the last year or two, Mum has gradually increased her hours. At 91, she wants to remain in her own home as long as she is able, and her wonderful carers help her to do that. The individual carers are all pleasant, helpful and capable - with some great characters among them. The management of Sherwood Prime Care is personal and responsive to finding solutions to challenging situations. Our family is happy with Sherwood and does not hesitate to recommend them.
Jane J (Daughter of Client)
The service provided to Dad is invaluable. He has been lucky to have a few of the same carers since the beginning and has built up these relationships. He always speaks highly of the care he receives. We always get contacted about any concerns. Dad is very happy, which is our number one priority. A big thank you from us all.
Suzanne H (Daughter of Client)
This review is not only for March this year but for all the time that Sherwood Prime Care have looked after my mum. The carers and management have helped with the care of my mum to an excellent standard, ensuring my mum is safe and comfortable and all her care needs are met. Not only do they support my mum but met too, and they (especially the manager) have helped me through some difficult times. I cannot praise them enough.
Karen J (Daughter of Client)
The staff are all friendly and caring. Mum feels very comfortable with them all. They provide for all her needs and have a chat with her, and sometimes a laugh. I am sure she looks forward to seeing them. Management is good; we receive a rota by email weekly. They have always been accommodating when we have changed times. We have had no issues, and I would recommend them.
Elaine S (Daughter of Client)
I needed a person to care for my husband in a similar manner to the way I did myself on a regular basis to enable me to have some reliable free time without concern. And this was brilliantly achieved.
J K (Wife of Client)
The service has been excellent for the care of my mother while I am at work. It was obviously a worry at first leaving her, but all members of staff who have looked after her have been excellent. I mainly deal with one lady for anything extra I need, and she has always been extremely helpful.
J M (Client)
From the initial assessment of my husband's needs to the care provided to him by such kind carers, this company has been outstanding. They always treated him with dignity, compassion and respect, chatting with him as they helped him. They respected our home and also provided me with verbal support, which is also so important. It was a pleasure to have them here. I would highly recommend this company and would have no hesitation in using them again as and when it becomes necessary.
Janice L (Wife of Client)
My father has had his home care provided by Sherwood Prime Care for three years. Throughout this time, the care has been outstanding. The carer provided was of an excellent standard, by well-trained staff. They arrived timely, were always respectful of the family home, and would always be encouraging and smiling. They continually chatted with Dad, which is important in building relationships with clients. I would 100% recommend them if you are looking for a care agency; the management and staff are superb.
Alison C (Daughter of Client)
I can't praise Sherwood Prime Care highly enough for the care they gave my husband for over a year until his death in April this year. My husband had Lewy Body Dementia and Parkinson's, so was very dependent on all of us. Our carers were amazing; they always had a cheery word, and they were dedicated, compassionate, very caring, very efficient and professional. They couldn't help us enough, and for that, I am truly grateful because my husband was able to stay at home with me until the end. I also have to mention and thank the management team who were equally amazing and so helpful. Without question, I can definitely recommend Sherwood Prime Care to anyone.
Susan S (Wife of Client)
Had the ladies from Sherwood Prine now for over 6-months, started with a couple of morning and dinner visits and was able to increase as needed. My mum looks forward to the visits, and it gives me respite from caring. Would highly recommend. Nothing is too much trouble, and very professional and helpful, always a smile on their faces, which definitely helps.
Carol H (Daughter of Client)
Sherwood Prime Care team are an outstanding organisation/team. All the daily visiting carers that attended to Mum's needs entered with a welcoming smile, buzzing with affection, care and attention and always very professional. They met all Mums’ needs and found time to sit and talk to her, comforting her with assurance, even putting moisturising cream on Mum's hands and face, putting Mum's hair into different styles during their daily conversations. They cared for our Mum for more than 5-years. Mum had advanced dementia. The staff dealt with feeding, cleaning and daily hygiene, dressing, and administration of medication. Three visits per day, seven days a week never seemed to be a chore to any of the staff. The staff went the extra mile during their visits. My stepfather wanted Mum to stay at home and to be cared for; they also cared for him when diagnosed with cancer. All of our family would really like to thank the team for their care, love and support during these difficult times.
Simon S (Son of Client)
All the staff are professional, friendly and polite. The carers treated my mother with empathy and respect at all times, as we always felt that she was safe and secure. The daily logbook provided an excellent way of communication between all carers, office staff and family members. Sherwood Prime Care was recommended to me, and I would have no hesitation in recommending them to other families. Well done, team, on keeping up the fabulous work during these challenging times.
Jackie P (Daughter-in-law of Client)
The care not only that my dad received but that we received as a family really was outstanding! From the wonderful management to the lovely office staff, and of course, to each and every single incredible and dedicated carer, we won’t ever be able to thank you enough. You all went above and beyond, and we won’t ever be able to repay you for your kindness or your compassion. When someone you love so much requires so much care that you just cannot manage alone, I can hand on my heart recommend the ‘ladies in green’ without a shadow of a doubt. The ladies visited us four times a day and also provided sits to enable my mum and I to have some precious time together. They even covered for me as a carer when I went on maternity leave to have my baby girl! All my dad ever wanted was to remain in his own home with his family by his side, and with your incredible help and support, that’s exactly what he was able to do. As a family, we shall forever be eternally grateful for all that you have done for us!
Lindsay M (Daughter of Client)
My mother is 88 and was finding housework difficult, and we knew it was getting her down. At first, she was reluctant to accept outside help until a friend recommended Sherwood Prime Care support. What a huge difference the help has made to her. The managers are so lovely, and Mum's allotted support worker is a marvel! Nothing has been too much trouble. Mum now looks forward to the visits, not to mention having a natter! Thank you, Sherwood Prime!
Susan H (Daughter of Client)
The carers I have from the care company are all very good at their job. They are kind and caring, very thoughtful. I am lucky to get lovely girls like this.
Margaret N (Client)
The carers used to come in the morning to help my mum get out of bed. They used to help her get washed and dressed making sure that she had her breakfast and took her medication. Although I didn’t meet the carers in person, they used to have a written daily account of the tasks they had completed and also wrote details of anything that they thought that we should be aware of. Likewise, we were able to write in their books anything that we needed them to do or any concerns we might have. If at any time the carers found that Mum was not her usual self or thought there might be more of a medical problem, then they would phone us to let us know. The carers were very kind and helpful to Mum and she spoke very highly of them. The care company did their best to come at the times that we wanted and actually had just put into place a later time to suit Mum, but unfortunately, Mum was hospitalised. The care company were a huge asset to our family and very much appreciated.
June A (Daughter of Client)
I call the Sherwood Prime team our green angels - because they are exactly that. Life for me and my parents was extremely difficult before they came into our lives. Mum and Dad were really not too keen on bringing in extra care, but very quickly adopted as the green angels made the transition so much easier with their professional, yet highly caring and ultra-friendly ways. They are really grounded and down to earth, not patronizing in any way, which I think you can find with some carers, but a lovely bunch of professionals who I trust entirely to do the right thing by my parents and who my parents love having around. Without a shadow of a doubt, I would highly recommend Sherwood Prime Care. For me, from the office team through to each and every carer, they sit way above other care agencies. We can all sleep a lot better at night, knowing that we have Sherwood Prime Care in our corner, and I for one, will be eternally grateful for everything they do for our family.
